Frequently Asked Questions

What is MassHousing’s Refinance Program? 

MassHousing’s Refinance Program is an opportunity for current MassHousing borrowers to refinance directly with us, possibily lowering their interest rate or monthly payment without switching mortgage servicers.

 

What is the interest rate and what are the closing costs for the MassHousing Refinance Program? 

The qualifying interest rate is dependent on the market. Closing costs are competitive and vary for each refinance loan. 

 

What are the benefits of a MassHousing refinance? 

If you refinance your mortgage loan with MassHousing you have the potential to lower the interest rate on your mortgage and lower your monthly mortgage payment. In addition, you'll continue to receive high-level support from our HomeOwnership Mortgage Service Center Representatives.  

 

I received a downpayment assistance loan from MassHousing. Do I have to pay that off in order to refinance?  

Yes, the down payment assistance loan balance will be consolidated with your first mortgage loan. You will have one monthly mortgage payment after the refinance.   

 

What are the basic eligibility requirements for the MassHousing Refinance Program? 

The MassHousing Refinance Program is for current MassHousing Mortgage borrowers who  

  • Occupy the home as their current primary residence
  • Earn less than the max annual income for the county you live in
  • Have a credit score at or above 640 
  • Additional eligibility requirements apply.  

     

What if I own other property?

Unfortunately, owning another residential property would disqualify you for MassHousing's refinance program. 

 

Is a new appraisal required for the MassHousing Refinance Program?  

The first step is to complete the refinance eligibility form. Once the form has been submitted, MassHousing will determine whether an appraisal is required as part of its loan review process.  

 

Will MassHousing service my loan?  

Yes, MassHousing will service your new mortgage loan. You will be able to make monthly payments online through MassHousing Connect and will receive the same high-level customer service from MassHousing’s HomeOwnership Mortgage Service Center Representatives. 

 

I already have an account on MassHousing Connect? Why do I have to create a new username and password? 

Refinancing is like applying for a new mortgage loan, and we must treat you as a new borrower. The refinance eligibility form is separate from MassHousing Connect, so you will need to create a new username and password. 

 

Ready to get started? To begin click below to complete the eligibility form.